UR44C : Perfect with a fatal flaw

I upgraded to the UR44C (which really is a UR64C, but that's beside the point) since I liked the UR22C I had but needed an upgrade. I like that its bus powered and I can connect it to my iPad. It's easy to setup, even without a driver. However, if you want to make use of all the software, you'll need to buy into the whole Steinberg software ecosystem (eLicense, Driver and dspMix UI). That's ok, but could be streamlined for sure. My MacBook is bloated already and I'm happy for every piece of software I don't need to install. Anyway: The UI is pretty basic but does its job. If you have a DAW you most likely won't use it that much anyway.

Getting to the fatal flaw:

I have it connected and powered through USB-C (one less cable to worry about). Every one in a while the interface crashes my MacBook. The mouse becomes unresponsive, the fans speed up and then boom, the screen goes black. The worst part is, that it causes my speakers to "pop" and I'm a bit afraid it will damage them. I've tried several ways of connecting and several use cases and it seems to happen most often, when connected through a dock or hub and then streaming video off the internet. Which is really annoying if you're in a Zoom call and your MacBook keeps crashing every 15 minutes.

I'm in contact with the Steinberg support but they seems to be unresponsive so far (~2 weeks). I'm hoping this will get resolved soon. In that case it's a pristine interface and a total recommend. Up till now I'd be a bit careful.