Custom Line CLA-15MCE : beautiful form factor and sound but flawed set up

Firstly I must say this is one glorious guitar, the solid mahogany construction gives the guitar a warm , rather surprising full sound given its an auditorium sized acoustic. Sadly the set up out of the box made it unplayable for me, the action was a bit too high,( 4-4.5 mm at fret 12). I"m not someone who is adept or experienced with setting or lowering the bridge, for me I would need to take it to a Luthier. however, for anyone competent in doing this, the sound is wonderful, the size is perfect, the neck is comfortable ( notwithstanding the high action) - the other small issue come cosmetic flaws i.e glue spot showing through the lacquer , and the pick guard was rough on the edges ( yes this can be replaced). Shame - I really liked the sound, and the size - I will definitely order a replacement, albeit one with a lower action