CST-24HB Charcoal Flame : Love and Hate situation

I would love to say that this guitar is something I was looking for. The small size and medium weight with a semi-hollow body. With the price rate, I should be very happy about the tone and its feature but there's some pain that broke my impression.

Here it is:

1. The finishing is very poor, there is some damage at the fretboard

2. Some point around the neck has a thick layer of color that affect my hand when playing. While other guitars (same brand) have no 1. and 2. which are the finished quality problem.

3. One of the washers in head tuner broke after 1st time I changed the string (within 1 month after I received). At least, Thormann sent me a spared part for this problem.

4. The latest problem, I can't turn the volume to silent. Now my guitar is always on after open the amplifier. I'm waiting for the response.

Some buzzing fret could be understandable.

I could understand the price range limitation if the other guitar from the same brand and price range has no problem at all (this one made in Vietnam and the other made in Indonesia)

I love some tone of it for the price and this guitar also has a long sustain sound, good for some sweet songs.

Just 3 months of barely use in at my home and some jam at practice studio.