ST-20MN CA Standard Series : It came with rusted springs

i opened the back of the guitar to see the springs were completely rusted like they came off a 50 year old guitar, The guitar was obviously never checked due to the fact you can tell the guitar never had a set of strings on it to test anything. It has horrible action after trying many different setups on it, If I showed you how the nut is cut at an angle and how the strings slide inside the nut you would say why are you bothering with any setup when the nut is completely unusable.... I had to keep the broken unplayable guitar with old rusty parts because Tomann made sure returning the guitar is just about impossible. So pretty much Tomann just stole my money and gave me a completely broken unusable item like I was getting scammed on Ebay, The difference is with Ebay I would have gotten my money back. With Tomann everything is just very illegal ..... It was and is by far the most horrible experience Ive ever had buying anything