MR 18 : Incredibly unprofessional. Desaster.

To start, I do sound engineering for a living and its not the first and only mixer that I have in my hand. But this one is a real desaster... Well build and really compact with beautifull spec on paper... But HOW DO YOU ENJOY IT IF IT DOESN'T WORK ? Seriously, the mixer is impossible to connect and the only very few times I succeeded, it crashes 2 minutes after that. Tried with direct ethernet, external router and built in access wifi. It look like the app is not updated and supported anymore by the brand and even Mixing Station, the famous app that work with a lot of mixer and for what i've paid 18 euro for the M air version, "doesn't recognise this mixer". Even more strange, this is a 1.19 firmware but the last version available online is 1.18... The name when I see it on my (not) available mixer is MR18V2.... "V2" ? But why launching a V2 version without any solution to control it ??? With my SQ6, ok, I still have my fader, but here, it is juste a useless mixer that simply doesn't work. And I'm not the only one complaining on the internet and on the official website/community blog about stability issue and lack of update and reaction to the problem. Just not professional and disrespectful. I needed a small rack mixer for a contract in 2 days and now I will have to pay myself to rent one. Thank you Midas...