QCon Pro X : No More Icon Stuff

I ordered Icon Qcon Pro X a little bit more than a year ago after watching several videos and reviews. It looked really great 'cause of its features and price. I got it fast, packed well with manual, driver, cables and some templates for different DAWs.

The first impressions was awesome. Icon Qcon Pro X was well-built, heavy (in a good way) and made of steel. It had three displays - one with a timecode/bars/seconds, one with the number of tracks and the most useful one with everything you need from titles of tracks to EQ settings. I could easily update software and connect it to Logic Pro. Fader were quite noisy but worked well enough for the price.

Unfortunately, after half a year of using (not even often) Qcon Pro X started to behave strange. The first thing was that the master fader stopped working at all. Sometimes the fader thought that my finger is on (blue light was always on) and didn't let me change the volume neither in DAW nor by fader (it just got off sync with DAW). Sometimes it just didn't move. But that was OK 'cause I decided just not to use it at all (used an output volume on my sound interface instead). After a year it started to freeze every 5 minutes. The only decision is to close and re-open DAW and reboot Icon. You can't do it every five mins!

Unfortunately, there's no service center in Russia. The Icon's help center didn't answer and forums never helped. Though, as I realise now, the problem is not rare at all. Now my Icon Qcon Pro X is completely unusable.

I would recommend to look for maybe more expensive but reliable brand and DAW controllers.